A look at the concepts that it takes to be successful in business and in the workforce in general. The speaker discusses the importance of listening, being restrained in becoming angry, and building effective relationships within the work environment. The speaker delves into the concept of having two ears, but only one mouth, and how a person should use the majority (a person’s ears rather than their mouth,) when engaging in discussions and problem solving among their peers. The speaker also cites biblical references to back up his advice and encourages people to back up, slow down, and listen instead of reacting. By doing so, he reassures his audience that they can create and maintain functional relationships within their respective working environments.
Key Points of Video:
- 1To be more effective at work listen at work more than you talk
- 2Thinking of how to respond while someone is talking is not really listening
- 3Consider the other person’s perspective before answering
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